How do I know my instructor is safe and qualified?
RockStar Guitar requires all teachers to submit a detailed application, complete an extensive interview, undergo a certification process, and pass a criminal background check. We make sure you’re learning from the most experienced and versatile guitarists in your city with years of teaching and performance experience!
What can I expect when I book my lessons?
Once you’ve booked your lessons, you’ll receive a welcome email as well as the details of your first lesson appointment. Your instructor will also be notified of your booking and will contact you to introduce themselves and learn more about your goals for the guitar. After you’ve received this info you’re all set to start on the day and time you reserved! For the best results, consistency is key. When you make your initial booking, that will be your time slot for all future lessons going forward so they’ll be no need to book additional appointments. Of course, if you do need to change your lesson time in the future, your instructor will be happy to assist you directly!
Do I need to have my own guitar in order to take a lesson?
We recommend that you do have your own guitar. However, if you do not have a guitar in many cases we can provide them for you during lesson times. If you’d like to see if we can provide you with a guitar please contact us to find out more.
How long of a lesson should I take?
The length of your lesson will depend on your preference and your age. We suggest younger students (12 or younger) take half hour lessons. If you are over this age or are a more advanced player, feel free to book an hour lesson. You can always change your lesson length at a later time if you feel it’s not right for you.
What ages of students can enroll in lessons?
We teach all students ages 5 and up!
How does billing work?
With RockStar Guitar you’ll have a private lesson subscription. You’ll be billed the same amount each month for your lessons. Once you’ve signed up you’ll be able to have a lesson once every week or every other week depending on your plan. If you ever miss a lesson it’s easy to schedule a make-up lesson with your instructor and we provide a 100% money back guarantee if you’re ever dissatisfied.
What is your rescheduling policy?
We understand that you have busy schedule, that’s why we pride ourselves on our flexibility. If you ever need to cancel or reschedule just contact your instructor directly. They’ll be happy to accommodate you and schedule a time for the lesson to be made up. We do ask that you provide 24 hour cancellation notice.
What if I can’t make my normal lesson time?
Don’t sweat it! We give you unlimited make up lessons! If something comes up and you can’t make it, just schedule a time for the lesson to be made up with your instructor. You don’t have to worry about making up lessons before the calendar month is out or within any certain time frame. You and your instructor can track missed lesson and schedule make-up lessons as you go. Its hassle and worry free.
What is your cancellation policy?
If you have to cancel a lesson we ask that you provide 24 hour notice to your instructor. In terms of canceling your lesson plan, you’re not bound by any long-term commitments and you can cancel your lesson plan at anytime. We offer 100% money back guarantee if you’re ever dissatisfied!